Sizing

Your ring should fit your finger comfortably; snug enough to not fall off, but loose enough to slide over your knuckle. Measure your finger first thing in the morning and please remember that hot weather can cause swelling.
If you are unsure of your ring size, I do free ring sizing from the Studio in Melbourne. Please contact me to arrange an appointment.
If you're not local but have a Jeweller nearby, please get sized there. This is the most accurate way to know your size
Otherwise, you can grab a ring sizer from the shop. When you are ordering choose custom and pop in the details. 

How long will my piece take to make

Rings ordered are made to order with your size, please note that pieces take 2-3 weeks to make. Pendants are a little simpler, some even will be in stock. If you need your order by a specific date, please let me know before you order and I will work with you to make it happen. 

Care

All metals will tarnish over time and with wear, and sterling silver does this faster than most. If your jewellery needs a clean and polish, let me know and I'll be happy to discuss options.

As a general rule, I like to see any pieces with set stones periodically, to check the setting. No one wants to lose a gemstone.

Pieces that have engraving that have been blackened in the letters and lines (relief). Over time, this can wear off and if you would like the piece to be touched up, please send an email and I'll work out a fix.

Any jewellery with pearls, emeralds, opals and other ‘softer’ stones should be treated with a little extra TLC. No perfume, and when you are not wearing the pieces and place them back in the box.

Stockist

Don’t wanna wait! I get it, visit either online - KIN Gallery or instore G06/27 Lonsdale street, Braddon, Ngunnawal Country / Canberra Australia.

Australian Delivery

I ship once a week, it is standard rate of $10. I use both Australia Post and Sendle. Both services provide tracking.

Please allow 2-4 business days for metropolitan areas and 3-5 working for regional areas. Add extra time during busy times.

International Delivery

I use Fedex/Australia Post for all international deliveries, which is insured. Delivery cost ranges from $50 - $100. If your country is not listed, pop through an email and I’ll get you a quote. Each country has its own customs and duties laws and duties and taxes are the responsibility of the buyer.

Returns

Please contact via email to discuss any issues with your order once received.

If an item is deemed faulty it will need to be sent back via registered post to ensure tracking and delivery. We will not be held responsible if a piece is lost in the mail.

Privacy Policy

We are committed to treating your information with the utmost confidentiality. Any personal information collected for processing orders will be treated with the highest regard. When ordering jewellery, your email will be noted and receipts sent to it. We will only hold the information we need to fulfil your order. No information will be passed onto third party companies.